Managed IT Services

The trusted IT partner for Australian businesses and organisations.

Our mission is to empower every client and their people to achieve more through technology.

Get help with Managed Services
 

We're different

Empowering your business and your staff is our mission
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Driving IT Strategy

Formal IT Strategy meetings to ensure technology and business strategies are aligned.

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Outstanding Service

Supporting your staff wherever, whenever and however they need support with our multi-channel Service Desk delivering unlimited remote and onsite support.
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Flexible and Adaptable

Transparent fixed-fee pricing that adapts to your changing business and technology needs.
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Your IT Partner

We want to be part of your success

For almost 25 years, we have been the trusted technology partner of many Australian businesses.

We've helped businesses grow from startups to leaders in their field. We've helped publicly listed organisations through M&A integrations. We've helped NFP's deliver better services and schools to educate the next generation.

We welcome the opportunity to help your organisation. Feel free to reach out for a chat.

Adam Feldman
CEO and founder.

Your IT Partner

We want to be part of your success

For over 25 years, we have been the trusted technology partner of many Australian businesses.

We've helped businesses grow from startups to leaders in their field. We've helped publicly listed organisations through M&A integrations. We've helped NFP's deliver better services and schools to educate the next generation.

We welcome the opportunity to help your organisation. Feel free to reach out for a chat.

Adam Feldman
CEO and founder.

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Trusted by organisations Australia-Wide.
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Delivering better outcomes

Some of the key features of VISITS' Managed Services
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Hubl, your Staff Portal
Support, Education and More

Empowering your staff with education and resources, hubl gives your staff access to training, resources as well as the ability to log and update support tickets.

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Customer Service
Satisfaction is guaranteed

We deliver outstanding service. We invite your staff to provide feedback on their experience and assure their satisfaction with financial guarantees.

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National Capability
Staff throughout Australia

With staff in Victoria, NSW, Queensland and WA and partners in other states and regional areas, we can provide onsite support throughout Australia.

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Technology Roadmap
Planning for the Future

Working with you, we develop and constantly update a technology roadmap with short, medium and long term plans for optimising your technology.

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Issues Register
Assessment against standards

We constantly assess the status of your technology against a baseline specific for a business of your size in your industry. Any deviation from that baseline is highlighted on the issues register and discussed with you.

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Collaborative
Fully or partially outsourced

We can manage your entire IT or work with internal IT teams or other outsourced vendors. Our flexible offering tailors the services to your needs, eliminating gaps in your IT support arrangements.

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24x7 Support
Support when it is needed

Our Service Desk is staffed from early in the morning to late at night 7 days per week, with 24x7 support available for critical issues. Changes and maintenance are performed outside of hours to avoid interruption.

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Dedicated Team
consistency and capability

A dedicated Lead-Engineer and Account Manager ensure ongoing understanding of business and plans. A broader team of technology and business specialists ensure everything is designed, implemented and managed professionally.

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The Right-Sized Business
Big enough to do, small enough to care

We're a mid-sized Australian business with significant depth of experience and capability. Yet we're small enough to care about each and every client. Our senior team including our CEO are accessible to clients.

Take the first step

Find out more about our Managed Services and how we can assist your business.