--- title: Managed IT Services description: VISITS Managed Services provides IT support, technology management and technology strategy for Australian businesses. --- [Skip to the main content.](https://visits.com.au/managed-it-services#main-content) [![VISITS\_LOGO\_WHITE](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/VISITS_LOGO_WHITE.png?width=3941&height=825&name=VISITS_LOGO_WHITE.png "VISITS_LOGO_WHITE")](https://visits.com.au?hsLang=en) [![visitslogoside\_400w](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/visitslogoside_400w.png?width=400&height=103&name=visitslogoside_400w.png "visitslogoside_400w")](https://visits.com.au?hsLang=en) - Products and Services - [Managed Services](https://visits.com.au) - [Onboarding](https://visits.com.au/onboarding) - [Optimised Technology](https://visits.com.au/optimised_technology) - [Hardware and Software](https://visits.com.au/hardware-software) - About Us - [Our Team](https://visits.com.au/our-team) - [Jobs](https://visits.com.au/work-at-visits) - 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[Accounting, Legal and Insurance](https://visits.com.au/professional_service_firms) - [Architecture, Engineering and Construction](https://visits.com.au/aec_sector_it_services) - [Not for Profit](https://visits.com.au/nfp) - Resources - [News and Insights](https://visits.com.au/insights) - [Cyber Ebook](https://visits.com.au/executive-guide-to-cyber-security) - [Contact](https://visits.com.au/contact-visits) - [Contact Us](https://visits.com.au/contact-visits) - [Online Store](https://store.visits.com.au) - [Customer Portal](https://visits.au.cloudradial.com) [Facebook](https://www.facebook.com/visitsit/?eid=ARD6OELkshh7thhgmiR37reGKYOFlrkVXSFnKQBoOm8ZoHLSg5OmOuRa8s8sD7JWzw5DdcpJC-b_lS2o) [Linkedin](https://www.linkedin.com/company/visits) [YouTube](https://www.youtube.com/channel/UCws1PqYQ1cgUkYKeJ_BG4NQ) ##### TechVantage Managed Services - [Strategy and Roadmaps](https://visits.com.au/business_growth) - [Staff Training and Empowerment](https://visits.com.au/productive_staff) - [Optimised Technology](https://visits.com.au/optimised_technology) - [Seamless Onboarding](https://visits.com.au/onboarding) ##### Services and Solutions - [Cyber Security](https://visits.com.au/cyber) - [Azure Cloud](https://visits.com.au/azure) - [Modern Workplace](https://visits.com.au/modern_workplace) - [Copilot and AI](https://visits.com.au/copilot) - [Telephony](https://visits.com.au/telephony) - [Networks and Connectivity](https://visits.com.au/networks) - [Projects and Consulting](https://visits.com.au/projects) - [Cyber Planning and Response](https://visits.com.au/cyber-planning-response) ##### Products - [Microsoft NCE Licensing](https://visits.com.au/microsoft-licensing) - [Hardware and Software](https://visits.com.au/hardware-software) - [VISITS Online Store](https://store.visits.com.au) ##### Our Company - [Our Team](https://visits.com.au/our-team) - [Our Customers and Partners](https://visits.com.au/customers_partners) - [Why VISITS](https://visits.com.au/why-visits) ##### Join our Team - [Careers and Jobs at VISITS](https://visits.com.au/work-at-visits) ![Industries](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/Industries.png?width=400&height=400&name=Industries.png)   ##### Industry Specialisations - [Financial and Capital Markets](https://visits.com.au/financial_and_capital_markets) - [Accounting, Legal and Insurance](https://visits.com.au/professional_service_firms) - [Architecture, Engineering and Construction](https://visits.com.au/aec_sector_it_services) - [Not for Profit](https://visits.com.au/nfp) ##### Learn - [News and Insights](https://visits.com.au/insights) ##### Downloads - [Cyber Security Ebook for Executives](https://visits.com.au/executive-guide-to-cyber-security) - [Cyber Security Insights 2023](https://visits.com.au/insights_report_2023) # Managed IT Services #### The trusted IT partner for Australian businesses and organisations. Our mission is to **empower every client and their people to achieve more through technology.** [Get help with Managed Services](https://visits.com.au/managed-it-services#modal_col-num-1_dnd_area-module-2_2) ### Get help with Managed Services Chat to us about your IT service challenges and needs.   ### We're different Empowering your business and your staff is our mission ![strategy](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/strategy.png?width=100&height=100&name=strategy.png) ##### Driving IT Strategy Formal IT Strategy meetings to ensure technology and business strategies are aligned. ![outstandingservice](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/outstandingservice.png?width=100&height=100&name=outstandingservice.png) ##### Outstanding Service Supporting your staff wherever, whenever and however they need support with our multi-channel Service Desk delivering unlimited remote and onsite support. ![flexible](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/flexible.png?width=100&height=100&name=flexible.png) ##### Flexible and Adaptable Transparent fixed-fee pricing that adapts to your changing business and technology needs. ![Adam2](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/Adam2.png?width=400&height=600&name=Adam2.png) ## Your IT Partner #### We want to be part of your success For almost 25 years, we have been the trusted technology partner of many Australian businesses. We've helped businesses grow from startups to leaders in their field. We've helped publicly listed organisations through M&A integrations. We've helped NFP's deliver better services and schools to educate the next generation. We welcome the opportunity to help your organisation. Feel free to reach out for a chat. **Adam Feldman CEO** and founder. ## Your IT Partner #### We want to be part of your success For over 25 years, we have been the trusted technology partner of many Australian businesses. We've helped businesses grow from startups to leaders in their field. We've helped publicly listed organisations through M&A integrations. We've helped NFP's deliver better services and schools to educate the next generation. We welcome the opportunity to help your organisation. Feel free to reach out for a chat. **Adam Feldman** CEO and founder. ![Meeting1](https://5954385.fs1.hubspotusercontent-ap1.net/hubfs/5954385/Meeting1.jpg) ##### Trusted by organisations Australia-Wide. ![leocussen](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/leocussen.jpg?width=295&height=143&name=leocussen.jpg) ![hrlegal-logo](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/hrlegal-logo.png?width=158&height=45&name=hrlegal-logo.png) ![slomoi](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/slomoi.png?width=300&height=119&name=slomoi.png) ![glossop](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/glossop.png?width=204&height=192&name=glossop.png) ![popepackaging](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/popepackaging.png?width=204&height=192&name=popepackaging.png) ## Delivering better outcomes #### Some of the key features of VISITS' Managed Services ![hubl-1](https://5954385.fs1.hubspotusercontent-ap1.net/hubfs/5954385/hubl-1.png) ##### Hubl, your Staff Portal ###### Support, Education and More Empowering your staff with education and resources, **hubl** gives your staff access to training, resources as well as the ability to log and update support tickets. ![emoji](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/emoji.png?width=567&height=340&name=emoji.png) ##### Customer Service ###### Satisfaction is guaranteed We deliver outstanding service. We invite your staff to provide feedback on their experience and assure their satisfaction with financial guarantees. ![australian](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/australian.png?width=567&height=340&name=australian.png) ##### National Capability ###### Staff throughout Australia With staff in Victoria, NSW, Queensland and WA and partners in other states and regional areas, we can provide onsite support throughout Australia. ![roadmap](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/roadmap.png?width=567&height=340&name=roadmap.png) ##### Technology Roadmap ###### Planning for the Future Working with you, we develop and constantly update a technology roadmap with short, medium and long term plans for optimising your technology. ![issues register](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/issues%20register.png?width=567&height=340&name=issues%20register.png) ##### Issues Register ###### Assessment against standards We constantly assess the status of your technology against a baseline specific for a business of your size in your industry. Any deviation from that baseline is highlighted on the issues register and discussed with you. ![collaboration](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/collaboration.png?width=567&height=340&name=collaboration.png) ##### Collaborative ###### Fully or partially outsourced We can manage your entire IT or work with internal IT teams or other outsourced vendors. Our flexible offering tailors the services to your needs, eliminating gaps in your IT support arrangements. ![24x7](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/24x7.png?width=567&height=340&name=24x7.png) ##### 24x7 Support ###### Support when it is needed Our Service Desk is staffed from early in the morning to late at night 7 days per week, with 24x7 support available for critical issues. Changes and maintenance are performed outside of hours to avoid interruption. ![smallteam](https://5954385.fs1.hubspotusercontent-ap1.net/hubfs/5954385/smallteam.png) ##### Dedicated Team ###### consistency and capability A dedicated Lead-Engineer and Account Manager ensure ongoing understanding of business and plans. A broader team of technology and business specialists ensure everything is designed, implemented and managed professionally. ![small enough](https://5954385.fs1.hubspotusercontent-ap1.net/hubfs/5954385/small%20enough.png) ##### The Right-Sized Business ###### Big enough to do, small enough to care We're a mid-sized Australian business with significant depth of experience and capability. Yet we're small enough to care about each and every client. Our senior team including our CEO are accessible to clients. ## Take the first step Find out more about our Managed Services and how we can assist your business.  Quick Links Quick Links - [90 Minute Free Consultation](https://visits.com.au/90_minute_free_consultation) - [News and Insights](https://visits.com.au/insights) - [Cyber Response](https://visits.com.au/cyber-planning-response) Get in touch Get in touch   1300 300 979   +613 7036 5300  [info@visits.com.au](mailto:info@visits.com.au) **  Head Office** Level 6, 34 Eastern Road South Melbourne VIC 3205 Customer Support Customer Support **Customer Portal** Access via Microsoft Teams or on the [hubl Website.](https://visits.au.cloudradial.com) **Chat** Chat to the Service Desk via the Customer Portal **Call** 1300 300 979 (Option 1) [mailto:servicedesk@visits.com.au](mailto:servicedesk@visits.com.au) ![ISO 27001 Certified\_col\_medium](https://5954385.fs1.hubspotusercontent-ap1.net/hub/5954385/hubfs/ISO%2027001%20Certified_col_medium.png?width=146&height=61&name=ISO%2027001%20Certified_col_medium.png)   [![visitslogoside\_400w](https://5954385.fs1.hubspotusercontent-ap1.net/hubfs/5954385/visitslogoside_400w.png)](https://visits.com.au?hsLang=en) - [Privacy Policy](https://visits.com.au/privacy-policy) - [Terms and Conditions](https://visits.com.au/terms_conditions) © 2026 VISITS Pty Ltd [Facebook](https://www.facebook.com/visitsit/?eid=ARD6OELkshh7thhgmiR37reGKYOFlrkVXSFnKQBoOm8ZoHLSg5OmOuRa8s8sD7JWzw5DdcpJC-b_lS2o)[Linkedin](https://www.linkedin.com/company/visits)[YouTube](https://www.youtube.com/channel/UCws1PqYQ1cgUkYKeJ_BG4NQ) Return to top